What is Nella?
Nella is a product of Harrena Africa Synergy LTD, being built for everyday money tasks on WhatsApp. We’re working on transfers, bill payments and spending reviews, as well as tools for businesses. You can message our team now; financial services are not live yet.
Can I use Nella to send real money today?
Not yet. This website introduces Nella and includes a sample chat. The preview cannot move money, create a wallet, pay bills or verify an identity. Live access will be announced once the required services and safeguards are in place.
Will I need to download another app?
The intended experience lives in WhatsApp. You will start a conversation with Nella and follow a secure onboarding link. You can already message Nella on WhatsApp at +234 807 957 4994 to say hello; payments are not live yet.
What can I do with Nella?
The planned personal features include transfers, airtime, data, bill payments, voice and photo instructions, spending insights, wallet funding and reminders. Business features include invoices, payment requests, payroll and bulk transfers. Availability will be confirmed at launch.
Which languages will Nella understand?
English, Nigerian Pidgin, Hausa, Igbo and Yoruba are on our language roadmap. We will publish supported languages and any limitations before live access opens.
How will Nella protect my money?
Our planned safeguards include identity verification, payment approval with a private PIN, encrypted handling of sensitive information and an account-freeze recovery flow. Financial partners and any regulatory approvals must be confirmed before launch. We do not currently claim a financial licence or NDPC certification.
What if I lose my phone?
Once Nella is live, the account-safety flow is intended to let you request an account freeze and complete an identity-verified recovery. The current account-safety pages explain this planned process but cannot freeze or recover a real account.
How much does Nella cost?
Our transaction fees, limits and business pricing are not final. We will publish them before launch and show any applicable fee before a payment is confirmed.
Can I use Nella for my business?
Yes, a business experience is part of the product plan. It covers invoicing, customer collections, payroll, bulk payments and spending insights. Explore the Business page for the planned experience.
Will Nella support crypto or international payments?
These capabilities require additional financial partners, compliance and country-specific availability. They are being evaluated, are not available in this preview, and are not promised launch features.
How can I contact support?
You can reach Nella on WhatsApp at +234 807 957 4994. A support email has not been announced yet. Do not send money, account details, identity documents or a PIN to anyone claiming to represent Nella at this stage.